privacy policy

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  • 1.個人情報の取扱いについて

    株式会社エフ・ジェイ ホテルズ（以下「当社」といいます。）は、個人情報の保護に関する法律、その他の法令（以下「個人情報保護法等」といいます。）を遵守し、本プライバシーポリシーに従った個人情報の取扱いに努めます。

    2.個人情報の取得について

    当社は、以下の方法で個人情報を取得します。

    (1)本人から口頭又は書面等により直接提供いただく方法

    (2)本人が当社サービス等（商品、広告、コンテンツ等）を利用又は閲覧することに伴って、自動的に送信される情報を取得する方法

    (3)本人から同意を得た第三者から間接的に提供を受ける方法

    (4)刊行物やインターネット等で公開された個人情報を取得する方法
    当社は、Cookie等の属性情報（IPアドレス、識別子、位置情報等）より収集されたwebの閲覧履歴、行動履歴及びその分析結果を、当社サービス及び第三者が運営するデータ・マネジメント・プラットフォーム等から取得し、これらの情報をお客様の個人データと結び付けた上で広告等の目的で利用する場合があります。この場合も本プライバシーポリシーに従った個人情報の取扱いに努めます。

    3.個人情報の利用目的について

    当社は、当社が行う事業（会社概要https://www.fj-hotels.jp/company/をご参照ください。）に必要な営業活動や契約の実現とともに、次のような目的で個人情報を利用します。

    (1)商品、サービス等の提供や、それに必要なご連絡のため
    例として以下の利用が含まれます。
    ・ホテル、宴会場、レストラン、フィットネスクラブ等の施設その他当社が提供するサービス又は商品をご予約、お申込み、ご利用又はご購入いただくため
    ・運営又は管理する不動産物件をご契約いただくため
    ・管理又は運営する施設において、施設内工事及び作業の把握、実施又は通知並びに施設来館者の把握、防犯、警備、防災、館内秩序維持、各種情報の提供、連絡等を行うため
    ・義務の履行、権利の行使及びこれらに付随する諸対応のため
    ・各会員組織運営等、会員入会関連手続き、データ登録、管理、ポイントサービス関連等の総合的なサービス又は商品を提供するため
    ・お客様からのお問合せや資料請求等に対応するため

    (2)商品、サービス等の提案や、それに必要なご連絡のため
    例として以下の利用が含まれます。
    ・当社及び当社グループ会社の取扱商品、サービス、各種イベント、セミナー、キャンペーン等のご案内又は刊行物等の発送のため
    ・運営又は管理する施設におけるイベントを開催するため
    ・各種懸賞等にご応募いただくため

    (3)商品、サービス等の企画、開発、改善、各種調査又は分析のため
    例として以下の利用が含まれます。
    ・市場調査や新しい商品、サービス等の開発又は改良のためにお客様からご意見及びご感想を頂くため

    (4)その他
    例として以下の利用が含まれます。
    ・採用活動において、選考、各種情報の提供、連絡等を行うため
    ・その他連絡する必要が生じたときのため

    4.個人データの共同利用について

    当社は、お客様等より頂いた個人データを以下のとおり共同利用させていただく場合がございます。

    (1)共同して利用される個人データの項目

    会社名、部署名、役職、住所、氏名、年齢、生年月日、連絡先等のご提供いただいた個人データの項目

    (2)共同して利用する者の範囲

    ①当社親会社の関係会社（関係会社は、将来、新設、組織再編、株式譲受等により変更される場合があります。
    主な関係会社はこちらをご覧ください。https://www.fj-hotels.jp/company/ ）

    ②業務提携契約を締結している事業者

    ③業務受注した発注業者及び当社が業務を委託した業務委託先業者

    ④管理又は運営する施設の賃借人及び当該施設に出店している事業者

    (3)利用する者の利用目的
    上記共同利用者が行う事業に必要な営業活動や契約の実現とともに、上記「3.個人情報の利用目的について」に列記する利用目的等で個人データを利用させていただきます。

    (4)共同利用される個人データの管理について責任を有する者の名称、住所及び代表者の氏名
    〒812-0018　福岡市博多区住吉一丁目2番25号
    株式会社エフ・ジェイ ホテルズ
    代表取締役　中島 あゆみ
    お問い合わせ先は、下記「8．お客様の個人情報についての苦情及びお問い合わせ窓口」をご参照ください。

    5.個人情報の第三者提供について

    法令に基づく開示請求があった場合、ご本人の同意があった場合、当社が上記利用目的の達成に必要な範囲内において個人情報の取扱いを委託する場合、その他法令に定める場合を除き、個人情報を第三者に提供しません。また、個人情報の取扱いを第三者に委託する場合には、厳正な調査を行った上、機密を保持させるための適正な監督を行います。

    6.安全管理措置について

    取得した個人データは正確性を保ち、これを安全に管理します。
    また、個人データの紛失、破壊、改ざん及び漏えいを防止するため、適正な情報管理対策を講じ、当社役員、従業員及び委託先（以下「従業員等」といいます。）に対し必要かつ適切な監督を行います。

    (1)プライバシーポリシーの策定

    個人データの適正な取扱い確保のため、本プライバシーポリシーを策定しています。

    (2)個人データの取扱いに係る規律の整備

    取得、利用、保存、提供、削除、廃棄、責任者、担当者、その任務等について社内規程を策定しています。

    (3)組織的安全管理措置

    ①個人データの取扱いに関する管理統括者及び管理責任者を設置するとともに、個人データを取り扱う従業員等及び当該従業員等が取り扱う個人データの範囲を明確化し、個人情報保護法や個人情報保護規程に違反している事実又は兆候を把握した場合の管理統括者又は管理責任者への報告連絡体制を整備しています。

    ②個人データの取扱状況について、定期的に自己点検を実施するとともに、経営管理部による監査を実施し、当社の個人情報の取扱い及び安全管理に係る措置については、適宜見直し、改善します。

    (4)人的安全管理措置

    ①個人データの取扱いに関する留意事項について、役員及び従業員に研修を実施しています。

    ②個人データについての機密保持に関する事項を就業規則に記載しています。

    (5)物理的安全管理措置

    ①個人データを取り扱う区域において、入退室管理を行うとともに、権限を有しない者による個人データの閲覧を防止する措置を実施しています。

    ②個人データを取り扱う機器、電子媒体及び書類等の盗難又は紛失等を防止するための措置を講じるとともに、当該機器、電子媒体等を持ち運ぶ場合、容易に個人データが判明しないよう措置を実施しています。

    (6)技術的安全管理措置

    ①アクセス制御を実施して、担当者及び取り扱う個人情報データベース等の範囲を限定しています。

    ②個人データを取り扱う情報システムを外部からの不正アクセス又は不正ソフトウェアから保護する仕組みを導入しています。

    (7)外的環境の把握
    外国にサーバーを置くクラウドサービス上で個人データを保管又は管理する場合、その他個人データを外国において取扱う場合、当該外国の法制度に応じて適切かつ必要な措置を講じます。
    ※一部のクラウドサービスについては個人データの保管場所が公開されておらず、個人データの保管国が特定できない場合があります。

    7.保有個人データの開示等の請求について

    (1)お問い合わせ窓口
    保有個人データの利用目的の通知又は保有個人データの開示、訂正等（訂正、追加又は削除）、利用停止等（利用の停止又は消去）若しくは第三者提供の停止の求め（あわせて、以下「開示等」といいます。）につきましては、「8.お客様の個人情報についての苦情及びお問い合わせ窓口」記載の連絡先（以下「お問い合わせ窓口」といいます。）にて承ります。

    (2)開示等の請求に際して提出すべき書面その他の開示等の請求の方式

    ①本人による開示等の請求
    開示等の求めを行う方がご本人である場合、開示等の請求を行う方は、お問い合わせ窓口から所定の開示等の請求書を受け取り、所定の事項を全てご記入の上、所定の本人確認書類を同封し、お問い合わせ窓口の指定する宛先まで書留郵便にてご郵送ください。また、訂正等又は利用停止等若しくは第三者提供の停止の請求（以下「訂正等の請求」といいます。）を行う方は、上記の書類に加えて、訂正等の請求を行う理由を示す書類を同封してください。

    ②代理人による開示等の請求
    開示等の求めを行う方が未成年者若しくは成年被後見人の法定代理人又は開示等の求めを行うことにつきご本人が委任した代理人である場合は、上記①の書類に加えて、お問い合わせ窓口から所定の書類を受け取り、所定の事項を全てご記入の上、代理人確認のための所定の書類を同封し、お問い合わせ窓口の指定する宛先まで書留郵便にて郵送ください。

    (3)開示及び利用目的の通知に係る手数料及びその徴収方法
    1回の請求ごとに、1,100円（税込）をお問い合わせ窓口の指定する銀行口座にお振込みください。なお、手数料が不足している場合及び手数料が振り込まれたことを確認できない場合には、その旨ご連絡しますが、所定の期間内にお支払いがない場合には、請求がなかったものとして取り扱います。

    (4)回答方法

    ①回答する場合
    当社は、法令に定める場合を除き、開示等の請求を行ったご本人又は代理人が個人情報開示等請求書の送付先欄に記載した送付先に、書面を本人限定受取郵便で郵送することによって回答します。

    ②保有個人データの利用目的の通知又は保有個人データの開示の求めに応じない場合
    次に定める場合は、開示事項の全部又は一部を不開示とします。不開示の決定をした場合は、その旨、理由を付してお知らせします。また、不開示の場合についても所定の手数料を頂きます。
    （ⅰ）ご本人又は第三者の生命、身体、財産その他の権利利益を害する恐れがある場合
    （ⅱ）当社の業務の適正な実施に著しい支障を及ぼす恐れがある場合
    （ⅲ）国の機関又は地方公共団体が法令の定める事務を遂行することに対して協力する必要がある場合であって、利用目的を本人に通知し又は公表することにより当該事務の遂行に支障を及ぼす恐れがあるとき（保有個人データの開示の場合を除きます。）
    （ⅳ）個人情報の保護に関する法律以外の法令に違反することとなる場合（利用目的の通知の場合を除きます。）
    （ⅴ）ご本人であることが確認できない場合
    （ⅵ）代理人の代理権が確認できない場合

    ③訂正等、利用停止等又は第三者提供の停止の求めに応じない場合
    次に定める場合は、訂正等、利用停止等若しくは第三者提供の停止の求めの全部又は一部に応じないものとします。訂正等、利用停止等又は第三者提供の停止の求めに応じない決定をした場合は、その旨、理由を付してお知らせします。
    （ⅰ）ご本人であることが確認できない場合
    （ⅱ）代理人の代理権が確認できない場合
    （ⅲ）訂正等、利用停止等又は第三者提供の停止の求めに応じる理由が認められない場合
    （ⅳ）申請内容に不備がある場合

    (5)開示等の求めに関して取得した個人情報の利用目的
    開示等の求めに関して取得した個人情報は、個人情報の保護に関する法律に基づく開示請求等への対応の目的にのみ利用します。

    8.お客様の個人情報についての苦情及びお問い合わせ窓口

    窓口 ：株式会社エフ・ジェイ ホテルズ
    経営管理部　個人情報担当
    電話番号：092-282-3211
    受付時間：土日祝日、年末年始等を除く平日の 9:30～17:00

    9.その他

    当社は、本プライバシーポリシーの内容の全部又は一部を改定することがあります。変更がある場合には、当社WEBサイト上等においてお知らせします。

    （2022年9月1日改定）

    福岡市博多区住吉一丁目2番25号
    株式会社エフ・ジェイ ホテルズ
    代表取締役　　中島 あゆみ

  • 1.Handling personal information

    When handling personal information, FJ. Hotels Co., Ltd. (“FJH”) will comply with the Act on the Protection of Personal Information(“Act”) and other laws and regulations (“Laws”) as well as adhere to this privacy policy.

    2.Acquiring personal information

    FJH will acquire personal information via the following methods:

    (1) by directly asking its owner in person, in writing, etc. to provide it;

    (2) by acquiring information that is automatically transmitted when the owner uses or views one of FJH’s services etc. (products, marketing, content, etc.);

    (3) by receiving it indirectly from a third party that has the owner’s consent; and

    (4) by acquiring personal information that has been disclosed in a publication, on the Internet, etc.


    FJH may sometimes acquire browser histories, location histories, and other analysis results that were collected from the attribute information (IP addresses, identifiers, location information, etc.) in cookies etc. via data-management platforms etc. operated by a FJH service or a third party, then link that data to the personal information of customers and use it for the purposes of marketing etc. Even in such cases, FJH will strive to handle that personal information in accordance with this privacy policy.

    3.Purpose of Use for Personal Information

    FJH will use personal information for the following purposes and to execute the sales activities and contracts required for the business it conducts (please refer to our company overview).

    (1) To recommend our products, services, etc. as well as to contact customers when necessary, such as in the following examples.

    ・So that customers can reserve, apply for, use, or purchase hotel rooms, banquet halls, restaurants, fitness clubs, other facilities, and other products or services offered by FJH

    ・So that customers can enter into a contract for a real-estate property that FJH operate or manage

    ・To ascertain, implement, or send notifications regarding construction or other work within facilities that are operated or managed by FJH as well as to determine the identity of facility visitors, to conduct monitoring and security, to prevent disasters, to maintain order in the facility, to provide various types of information, to contact individuals, etc.

    ・To fulfill obligations, exercise rights, or take any steps that accompany those actions

    ・To offer comprehensive our services and products related to the administration of various members’ associations etc., procedures related to member enrollment, data registration, management, point services, etc.

    ・To respond to customer’s inquiries or requests for information

    (2) To recommend our products, services, etc. as well as to contact customers when necessary, such as in the following examples.

    ・To mail announcements, published material, etc. about the available products, services, various events, seminars, campaigns, etc. of FJH or affiliates of parent company FJH

    ・To host events that the facilities operated or managed by FJH

    ・So that customers can enter various prize competitions etc.

    (3) To plan, develop, improve, research, or analyze our products, services, etc., such as in the following examples.

    ・To obtain the opinions or impressions of customers for market research or to develop or improve our products, services, etc.

    (4) Other

    Includes the example uses below.

    ・To screen prospective employees, provide them with information, contact them, etc. during the hiring process

    ・When there is a need to contact for some other reason

    4.Personal Information jointly utilized

    FJH may sometimes jointly use the personal information provided by customers etc. as follows.

    (1) Items of personal information eligible for joint use Company names, assigned departments, job titles, addresses, names, ages, birth dates, contact details, and other personal information provided by customers

    (2) Scope of entities that jointly use information

    ① Affiliates of parent company FJH (This information is subject to change due to the establishment, reorganization, transfer of stock, etc. of an existing affiliate. The primary affiliate companies can be found at the link below. https://www.fj-hotels.jp/company/)

    ② Entities that FJH has a business partnership agreement with

    ③ Entities from which FJH has accepted an order as well as contractors that FJH has entrusted with work

    ④ Entities that lease facilities operated or managed by FJH or that operate a location in such facilities

    (3) Purpose of Use for Users
    The joint users noted above will use personal information for purposes listed in section 3 above as well as to execute the sales activities and contracts required for the business conducted.

    (4) For managing personal information jointly utilized: address and Name of responsible party as well as the names of their representatives for the management of personal information jointly utilized.

    1-2-25 Sumiyoshi, Hakata-ku, Fukuoka-shi, 812-0018

    FJ. Hotels Co., Ltd.

    Ayumi Nakashima, Representative Director

    For where to submit inquiries, please refer section 8 below.

    5.Providing Personal Information to a Third Party

    FJH will not provide personal information to a third party unless its disclosure is requested based on laws or regulations; the owners of the information have provided its consent; FJH has outsourced the handling of personal information with the scope needed to achieve the purposes of use stated above; or providing the information is mandated by law. When outsourcing the handling of personal information, FJH will thoroughly investigate that third party beforehand and then appropriately monitor them to ensure confidentiality is maintained.

    6.Safety-Control Measures

    FJH will safely manage and maintain the accuracy of the personal information it acquires. Also, FJH will monitor its officers and employees as well as any contractors (collectively, “Employees”) as necessary and appropriate and establish suitable data-management measures to prevent the loss, destruction, falsification, or unintended disclosure of personal information.

    (1) Creating a privacy policy
    This privacy policy was created to ensure the proper handling of personal information.

    (2) Creation of rules related to the handling of personal information
    FJH has established internal rules covering the acquisition, use, storage, provision, deletion, and destruction of personal information as well as the supervisors and parties responsible for that information and their duties.

    (3) Organizational safety-control measures

    ① In addition to assigning supervisors and custodians for the handling of personal information, FJH will clearly define the Employees that handle such information and the scope of that handling. FJH will also establish a system for contacting or reporting to a supervisor or custodian if there is evidence or signs that the Act or any Personal-Information Protection Regulations have been violated.

    ② In addition to periodically conducting self-assessments of how personal information is being handled, FJH will perform audits through its Administrative Management Department and appropriately review and improve its measures related to the handling and safety control of personal information.

    (4) Personnel safety-control measures

    ① FJH provides training to its officers and employees on the things to keep in mind when handling personal information.

    ② Matters related to maintaining the confidentiality of personal information are described in the work regulations.

    (5) Physical safety-control measures

    ① In addition to controlling access to areas where personal information is handled, FJH has taken steps to prevent unauthorized individuals from viewing that information.

    ② In addition to establishing measures for preventing the theft or loss, etc of devices, electronic media, documents, etc. used to handle personal information, FJH has taken steps so that personal information cannot easily be used to identify its owner if those devices, media, etc. are removed from the premises.

    (6) Technical safety-control measures

    ① FJH has implemented access controls and restricted the scope of users and the databases they use to handle personal information, etc.

    ② FJH has deployed a framework that safeguards the IT systems handling personal information from unauthorized access and malicious software originating from the outside world.

    (7) Understanding the external environment
    If personal information is stored or managed within cloud services located on servers in a foreign country, or if personal information will otherwise be handled in a foreign country, FJH will take the necessary and appropriate steps to ensure compliance with that nation’s legal system.
    ※With some cloud services, the country in which the personal information is stored cannot be identified because the data’s storage location has not been publicly disclosed.

    7.Requesting the Disclosure etc. of Stored Personal Information

    (1) Inquiry Office
    Contact information (the “Inquiry Office”) for requesting to be notified about the purpose of use of stored personal information, for requesting the disclosure or amendment etc. (revision, addition, or deletion) of stored personal information, or for requesting the cessation of use etc. (either not used or deleted) or cessation of provision to a third party (those requests collectively, “Disclosure”) can be found in section 8.

    (2) Documents which should be submitted when there is a Disclosure request; Other ways of requesting Disclosure

    ① Requests from the owner for Disclosure
    If the request for Disclosure is being submitted by the owner of the information, please obtain a prescribed Disclosure Request Form from the Inquiry Office, fully complete the form by entering the necessary items, then send it via registered mail to the address specified by the Inquiry Office along with the documents required for identity verification. If the request pertains to amendment etc., cessation of use, or cessation of provision to a third party (collectively, “Revision Requests”), please include documentation that indicates why the Revision Requests was requested in addition to the above documents. ② Requests from a r

    ② Requests from a representative for Disclosure
    If the request for Disclosure is being submitted by a minor, adult ward, statutory representative, or some other agent authorized by the owner of the information, then in addition to the documents in ①, please obtain the prescribed documentation from the Inquiry Office, fully complete it by entering the necessary items, then send it via registered mail to the address specified by the Inquiry Office along with the documents required for verifying the agent’s identity.

    (3) Processing fees related to disclosure and purpose-of-use notifications as well as their collection method
    For each request, please send ¥1,100 (includes consumption tax) via bank transfer to the account specified by the Inquiry Office. FJH will contact you if the submitted processing fee is insufficient or its transfer cannot be verified. However, the request will be treated as null and void if the correct payment is not made within the specified period.

    (4) Response methods

    ① If a response will be provided
    Except where mandated by law, FJH will respond in writing to Disclosure requests by mailing a letter (which must be signed by the addressee upon delivery) to the address listed by the owner or their agent in the Addressee field of the Form for the Disclosure for Personal Information.

    ② If no response will be provided to a request for the disclosure of stored personal information or notification of its purpose of use
    All or a portion of the items for disclosure will be withheld in the following cases. If a decision is made not to disclose, FJH will inform the requester of that reason. The stipulated processing fee must be paid even in the case of non-disclosure.

    (ⅰ) if the life, health, property, or other rights or benefits of the owner or a third party are in danger of being harmed

    (ⅱ) if there is a danger of creating considerable difficulties in the proper execution of FJH’s business

    (ⅲ) if FJH is required to cooperate so that the legally mandated work of government agencies or local public entity can take place, and notifying the owner of the purpose of use or publicizing it may obstruct the execution of that work (does not apply when disclosing the stored personal information only)

    (ⅳ) if doing so would violate laws or regulations other than the Act (does not apply to purpose of use notifications)

    (ⅴ) if the requester cannot be verified as the owner

    (ⅴi) if the agent’s authority of representation cannot be verified

    ③ If no response will be provided to a request for Revision, the cessation of usage, or the cessation of provision to a third party. In the following cases, no response will be provided regarding all or a portion of the personal information associated with the request for Revision, cessation of usage, or cessation of provision to a third party. If the decision is made to not respond to a request for the amendment etc., the cessation of usage, or the cessation of provision to a third party, FJH will inform the requester of the reason.

    (i) if the requester cannot be verified as the owner

    (ii) if the agent’s authority of representation cannot be verified

    (ⅲ) if the reason for the request for the amendment etc., the cessation of usage, or the cessation of provision to a third party cannot be validated

    (ⅳ) if details are missing from the application

    (5) Purpose of use of personal information acquired in relation to Disclosure requests FJH will use personal information that is acquired in relation to Disclosure requests for the sole purpose of responding to claims for Disclosure based on the Act.

    8.Contact Details for Inquiries and Complaints

    Office FJ. Hotels
    Administrative Management Department c/o: Personal Information
    Telephone 092-282-3211
    Operating Hours Weekdays 9:30–17:00 (excluding the New Year's Holiday)

    9.Miscellaneous

    FJH may change all or a portion of the information in this privacy policy. If a change is made, FJH will provide notice on its website or other location.

    (Revised September 1 , 2023)

    1-2-25 Sumiyoshi, Hakata-ku, Fukuoka-shi
    FJ. Hotels Co., Ltd.
    Ayumi Nakashima, Representative Director

  • 1.Lawful basis for processing personal information

    FJH protects your personal information by ensuring that it can only be used to the extent necessary for specific purposes and by requiring that there is a lawful basis for EU General Data Protection Regulation 2016/679 (hereinafter called “GDPR”). FJH may process your personal information on one or more of the following lawful bases. ‘Personal information’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person:

    （1） When your consent is obtained to the processing (Article 6(1)(a) of the GDPR)

    （2） When processing is necessary in order to perform or take steps to enter into a contract (Article 6(1)(b) of the GDPR).

    （3） FJH needs to process the information to comply with a lawful obligation (Article 6 (1)(c) of the GDPR).

    （4） The information is required to protect your, or a third party’s, vital interests (Article 6(1)(d) of the GDPR), for example in the event of a medical emergency.

    （5） It is in FJH’s or a third party’s legitimate interests to process the personal information, and these interests are not overridden by your rights under the GDPR (Article 6(1)(f) of the GDPR).

    2.

    We encourage you to read this privacy policy carefully. If you do not wish your personal information to be used by us as set out in this privacy policy, please do not provide us with your personal information. Please note that in such a case, we may not be able to provide you with our services, you may not have access to and/or be able to use some features of this website, and your customer experience may be impacted.

    3.Legal Rights provided by the GDPR

    In accordance with the GDPR, the following legal rights are provided with:

    (1) Request for disclosure:
    You can request copies of your personal information and details of how FJH processes it.

    (2) Request for correction or updating:
    Corrections or updates to personal information will be undertaken wherever possible after due review of the request.

    (3) Request for erasure:
    You may request that FJH deletes all or part of personal information FJH holds about you. FJH will consider your request and, where the information is no longer required or the law does not permit FJH to continue to retain it, FJH will delete it.

    (4) Transferring your personal information:
    You can request a copy of your personal information in a structured, common, machine-readable format. This only applies to personal information which FJH obtains from you and process on the basis of your consent or in order to perform a contract, and which is processed by automated means.

    (5) Objecting to processing:
    You can object to processing which is carried out on the basis of FJH's or a third party’s legitimate interests or for the purpose of direct marketing. FJH will stop processing your information unless FJH has a strong reason to continue which overrides your objection. If your objection is to direct marketing, FJH will always stop.

    (6) Restricting how your personal information is processed:
    You can limit how FJH processes your personal information in certain circumstances. Where this applies, any processing of your personal information (other than storing it) will only be lawful with your consent or where required for legal claims, protecting certain rights or important public interest reasons.

    (7) The right to withdraw consent:
    If FJH is relying on your consent to process your personal information, you have the right to withdraw that consent at any time. Please be noted that the rights set out above are not absolute and do not apply in every situation. There are also legal exemptions which apply in some situations and mean a request may be refused.

    4.Where your personal information is stored and transferred

    FJH is located in Japan and almost all of the service providers and other organizations with whom FJH shares your personal information will be located in jurisdictions outside the EEA. It should be noted that Japan has been recognized by the European Commission as providing adequate protection for personal information. When transferring personal information to third parties FJH will ensure that it complies with the requirements of the GDPR, including the onward transfer requirements of the EU-Japan adequacy decision and related Japanese laws. However, you should be aware that recipients outside the EEA may be subject to national laws which do not necessarily provide equivalent protection for your personal information.

    5.Retention of personal information

    FJH retains your personal information until the purpose of use is achieved.

    6.Lodging a complaint with an authority

    You have the right to lodge a complaint on the processing of personal information with the data protection authority having jurisdiction over your residence.